Effective Date: January 1, 2025
Be Cycle Smart (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how your information is collected, used, and shared when you visit our website, purchase our course, or interact with our services hosted on Squarespace.
Information We Collect
Information You Provide to Us
When you:
Purchase a course
Book a session
Fill out a form
Join our email list
We may collect:
Name
Email address
Phone number
Billing information (processed securely through third-party payment providers)
Any information you choose to share (such as health goals or concerns)
Our website is hosted on Squarespace, which automatically collects certain information, including:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referral source (how you found our site)
Squarespace uses this data to provide analytics and improve website performance.
How We Use Your Information
We use your information to:
Deliver course content and services
Process payments securely
Respond to inquiries and provide support
Send emails related to your purchase or participation
Send you appointment updates and reminders
Share educational content and occasional marketing (you can opt out anytime)
Improve website functionality and user experience
Payments and Transactions
All payments are processed through secure third-party providers integrated with Squarespace (such as Stripe or PayPal).
We do not store your full payment details on our servers.
Email Marketing and Communication
If you provide your email address, you may receive:
Course-related updates
Educational content
Occasional promotions
We may use email marketing platforms (such as Mailchimp, ConvertKit, or Squarespace Email Campaigns) to send these communications.
You can unsubscribe at any time by clicking the link in any email.
Scheduling and Forms
If you book a session or complete a form, your information may be processed through:
Squarespace Scheduling (Acuity)
Embedded forms on our website
This information is used solely to provide services and communicate with you. You phone number may be used to text updates and reminders of upcoming appointments.
Cookies and Tracking Technologies
Our Squarespace website uses cookies and similar technologies to:
Ensure the website functions properly
Analyze website traffic and behavior
Improve your browsing experience
You can adjust your browser settings to disable cookies if you prefer.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party services only when necessary, including:
Squarespace (website hosting and analytics)
Payment processors (Stripe, PayPal)
Email service providers
Scheduling tools
These providers are required to keep your information secure and confidential.
Privacy
Be Cycle Smart is designed for teens and adults.
We do not knowingly collect personal information from children under 13 without parental consent.
If you believe a child has submitted personal information without consent, please contact us and we will promptly remove it.
For participants under 18, a parent or legal guardian may be required to provide consent for participation in certain programs or services.
Data Security
We rely on Squarespace’s secure platform and trusted third-party providers to protect your information.
While we take reasonable precautions, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of your data
Unsubscribe from communications at any time
To make a request, contact us at the email below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Be Cycle Smart, Virginia Beach, VA
Email: info@becyclesmart.com
California & U.S. Privacy Rights
If you are a U.S. resident, you may have additional rights regarding your personal information, including:
The right to know what data is collected
The right to request deletion of your data
The right to opt out of certain data uses
To exercise these rights, contact us at the email above.
The information provided through Be Cycle Smart is for educational purposes only and is not intended as medical advice, diagnosis, or treatment. Participation in our programs does not establish a doctor-patient relationship.
Be Cycle Smart is not a medical provider and is not subject to HIPAA regulations. Information shared through this website or coaching programs is handled with care and confidentiality but may not receive the same protections as medical information under HIPAA.
This Privacy Policy shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
By using this website, you consent to the collection and use of information as described in this Privacy Policy.